Privacy Policy
How we protect and handle your data at FaceCare AI
Last Updated: July 21, 2025
Contents
1. Introduction
FaceCare AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using FaceCare AI, you consent to the data practices described in this privacy policy. If you do not agree with the data practices described, you should not use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Use our skin analysis features
- Contact our customer support
- Subscribe to our newsletters
This information may include your name, email address, and profile picture.
Skin Images and Analysis Data
When you use our skin analysis services, we collect:
- Facial images you upload
- Skin condition data generated by our AI
- Treatment history and progress tracking information
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Usage patterns and preferences
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Generate personalized skin analysis and recommendations
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience by delivering content and product recommendations
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
Service Providers
We may share your information with third-party vendors, service providers, and other partners who work on our behalf to help us provide and improve our services. These parties are obligated to keep your information confidential and secure.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with third parties when we have your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our security practices include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Regular security training for our staff
- Incident response procedures
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FaceCare AI
Email: [email protected]
Address: 123 AI Boulevard, Tech City, TC 12345
Phone: (555) 123-4567
Have questions about your data?
Our team is here to help you understand how we protect your privacy
Contact Our Privacy Team